Employee Manual – Contact a local labor attorney to understand your state’s requirements regarding employee rights.
Safety Manual – An ounce of prevention is truly worth a pound of cure. Develop safety procedures and capture in a manual. Provide safety orientation and training.
Operations Manual – There are critical processes that encourage maximum operational effectiveness;
- Opening and closing procedures
- Daily, weekly, monthly and annual maintenance
- Housekeeping procedures
- Customer service policies and procedure
- Accident response procedures
- Cash reconciliation and shift change procedures
Equipment Manuals – Your equipment suppliers should provide you with comprehensive manuals featuring detailed explanation and drawings for installation, operation and repair. Almost every piece of equipment you purchase will exceed $2,500 with many exceeding $10,000 and some costing as much as a car or a house. Ensure that you are working with a supplier that provides manuals to match the price and the complexity of the equipment so you are armed with the information you need to stay running.